90 days from today is Wed, 26 June 2024

West Mercia Police Federation

FAQ

WMPF Group Insurance Scheme - Frequently Asked Questions

POLICY

Can Police Staff join the scheme?

No, the scheme is only open to Serving Officers, whom then become Retired members on Retirement if in receipt of Police Pension.

How do I make a claim?

You can find this information under the Claims section. It will either give you the relevant number or claim form. 

 

TRAVEL

Who is covered on the Travel policy?

The subscribing member, spouse (or co-habiting partner) and their dependant children aged under 23, all normally resident with the member. Cover is only available to people resident in the United Kingdom and is only valid for trips starting in and returning to the United Kingdom. You must have a permanent residential address in the United Kingdom and unrestricted right of entry to the United Kingdom. All cover will cease on the members’ 70th Birthday.
Partners will no longer be covered following their 70th Birthday. Cover for cohabiting children will cease on their 23rd Birthday.

Can my co-habiting partner or child under 23 years travel without me?

Yes they can travel independently, as long as the comply with the policy terms and Health Declaration.

Do I need to tell you I'm going on holiday?

No, as long as you can comply with the Health Declaration on page 3 of  Travel Insurance policy, and have read the policy details, you do not need to contact us. 

Does the Travel Policy include Covid cover?

Yes the policy cover under all sections in relation to the following:

  1. a) Coronavirus disease (COVID-19);
  2. b) Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2);
  3. c) any mutation or variation of SARS-CoV-2.

This includes cover for up to £10,000,000 under Section 3 – Emergency Medical Expenses. Please note that Terms and Conditions, and General Exclusions still apply to the policy which may be related to the above. Cover under the policy ceases upon your return to the United Kingdom.

Does the Travel policy cover Cruises?

Your policy covers Cruise Insurance but does not extend to provide specific Cruise Cover such as cover to re-join your cruise, missed port departure, itinerary change, unused excursions, confinement to cabin/stateroom/suite or cruise interruption all normally associated with a 'Cruise Insurance' policy. It will however cover Emergency Medical Evacuations, Medical Expenses relating to Covid and Repatriation, this is all covered under the Emergency Medical Expenses Section. 
You could try BIBA (British Insurers Brokers Association) on 0370 950 1790 who may be able to provide specific Cruise Insurance policies.