The telephone staff have had training in police discipline and Post Incident Procedures.
They are certificated in mental health first aid and are there to listen to your concerns and help you to get the best support available. With your permission, they can evidence your needs and present them to your force or the Federation so that they can promptly obtain the support we recommend for you, such as neuro-linguistic programming (NLP) coaching, counselling or other therapies that may assist you in dealing with your current situation.
It is part of the acknowledgement of mental health issues affecting officers.
What does it include?
Access to a 24/7 support line staffed by trained professionals and a full-time welfare support officer who will work alongside Federation representatives to support officers and their immediate families.
The programme was developed over an initial two-year pilot period to include enhanced support with the provision of NLP, coaching and counselling.
Who can access the WSP?
In addition, the WSP is also available for family members of officers entered onto the programme:
How to get help
Contact must be made initially through your local Federation Branch, who will be able to determine if the programme is right for you, register you, and suggest other possible support options for you. Find your local Branch here.