Police Federation

Review’s positive intentions must become reality

10 July 2019

A new Government plan to ensure police officers’ wellbeing is protected has been welcomed by the National Chair of the Police Federation of England and Wales John Apter.

The Home Office’s Front Line Review which was announced by the Home Secretary Sajid Javid at the Police Federation’s National Conference last year, was designed to get views and opinions directly from front line officers and staff.

Launched today (10 July) by the Policing Minister Nick Hurd at an event at the Police Federation’s headquarters in Leatherhead, the Review makes six recommendations which are aimed at improving the wellbeing of frontline officers. They include:

  • New guidance empowering police to push back against responding to inappropriate requests for attendance, often health or welfare-related, and where the police have neither the right skills or powers to respond;
  • A commitment to look into shift patterns with a view to give officers more time for wellbeing, as well as personal and professional development;
  • Bringing police chiefs and their staff together to find solutions to the front line’s frustrations over internal bureaucracies, including administration and inefficiencies, to free up time; and
  • National Inspections assessing how well forces promote staff wellbeing.

Responding to the Review’s publication PFEW National Chair John Apter said: “In my 27 years’ service, this is the first time I can recall the Home Office directly engaging with the frontline to seek their views and I welcome that.

“I admit to being sceptical at first, concerned the Review would side-step the important issues of pay, morale and trying to do more with fewer officers, but I was reassured to hear the Police Minister acknowledge these views have been captured and will be considered alongside this.

“It is now important that we all work together to ensure these recommendations prioritise mental health and well-being and become a meaningful reality for police officers.

“I see this Front Line Review as the start of something which must make a positive difference. The success or failure of that will depend on the Government’s will to push this through.”

Led by Mr Hurd, the research team partnered with the Office for National Statistics (ONS) to hold 28 workshops across England and Wales involving all 43 forces.

They gathered evidence on a wide range of issues which affect the working lives of officers, staff and volunteers with key themes including wellbeing, professional development, leadership and innovation. 

The main concerns highlighted by officers included:

  • a feeling that demand is increasing while capacity is decreasing;
  • a general feeling that front line officers and staff feel undervalued by the wider policing system;
  • a feeling of disconnect between the front line and senior / national decision makers; scepticism about the authenticity of the emerging wellbeing agenda and a desire to see it embedded in a consistent way with a lasting impact.

Mr Hurd said: “We wanted to hear directly from the front line of policing and the messages were clear. The need for more people. The call to stop wasting police time. The desire for more of a say in the decisions that affect the front line. The need for more time and support for both training and wellbeing.

“We have listened and now we are taking action with our partners to make sure police officers, staff and volunteers have the support they need, wherever they serve. This is on top of the increased investment to recruit more officers,” he said.

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